|Frequently Asked Questions|
|1) Feature XYZ doesn't work, ShapeShop crashes, etc|
|ShapeShop has been entirely constructed and maintained by a single graduate student, who has only limited resources (time). Send a bug report or feature request, and you may see it in the next release!|
|2) ShapeShop keeps crashing when I draw, and I have an AMD Athlon processor.|
The first thing you want to do is try downloading this file and unzipping it to C:\Program Files\UnknownWare\ShapeShop XYZ, where XYZ is the version of ShapeShop you installed (or, wherever you installed ShapeShop, if you used a non-default path). It will ask if you want to overwrite the existing file - you certainly do. This should fix your problem.
|3) ShapeShop keeps crashing when I draw, I have an AMD Athlon processor, and Question 2 didn't help!|
Well, it looks like you've run into a new problem that we're going to have to fix. Here is how you can speed up the process:
But don't send that e-mail just yet. It is extremely helpful if you also do this:
It would also be useful if, in the e-mail, you tell us what version of Windows you are using (98, 2000, XP, Vista, etc), and which version of ShapeShop you are trying to run (you can find this out from the title bar of the window).
OK, now send that e-mail, and we'll get back to you ASAP.
|(More FAQ's coming soon!)|